January 15, 2017

Cookie Policy

About cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How do we use cookies?

Our website address is https://www.silentalert.ie/ (“Site”).

We use cookies in a range of ways to improve your experience on our Site, including:

  • to keep track of cart contents while you’re browsing our Site;
  • to remember your language preference;
  • to remember your choice about cookies on our Site;
  • to aid in fraud detection;
  • keeping you signed in.

Cookies on our website

The text below explains the cookies we use and why.

Our Site is built using WordPress and WordPress uses cookies that are necessary for the functioning of the Site; for example:

  • If you have an account and you log in to our Site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices (e.g. wordpress_logged_in_[hash], wordpress_sec_[hash]). Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • Cookies do not contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

More on WordPress cookies.

Our Site uses WooCommerce a WordPress e-commerce plugin to power our online shop. To keep track of cart data, WooCommerce makes use of 3 cookies:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Our payment gateway, Stripe, uses cookies (e.g. __stripe_mid, __stripe_sid) to distinguish who you are and to allow us to process payments without storing any credit card information on our servers. If a purchase is made on the Site, these cookies are used to aid in fraud detection. For more context, this cookie data helps their fraud systems recognize the patterns of fraudulent actors and stops them prior to making a purchase in order to help protect your business. This is essential to provide a safe and secure service. Read Stripe’s privacy policy.

Our Site is multi-lingual using the WPML plugin for WordPress. This plugin uses following cookies:

  • _icl_current_language – It stores the current language. It lasts for one day.
  • _icl_visitor_lang_js – It stores the redirected language. It lasts for two days.
  • wpml_browser_redirect_test – It tests if cookies are enabled and stores the last requested URL. It is discarded when you close your browser.

No personal information is stored within these cookies.

Cookie Preference Cookie

  • cookie_notice_accepted

When you first entered our Site, you were notified that our site is using cookies. This cookie is used to remember your choice about cookies on our Site. Its last for 1 month. No personal information is stored within this cookie.

Blocking cookies

Most browsers allow you to refuse to accept cookies; for example:

  • in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
  • in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”;
  • in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to access or use all or parts of our Site.

Deleting cookies

You can delete cookies already stored on your computer; for example:

  • in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
  • in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”;
  • in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

Deleting cookies will have a negative impact on the usability of many websites.

30 Enniskerry Road
Jamestown
Kilternan
Dublin 18
D18 N960
Ireland
T: +353 (0)1 247 9007
F: +353 (0)1 295 7550
E: salessilentalert.ie
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Technical helpline

Technische Hotline

+353 (0)1 247 9007

9am - 5pm Monday to Friday9.00 - 17.00 Montag bis Freitag

© Copyright 2018. Silent Alert International. All Rights Reserved. Legals.

© Urheberrechte 2018. Silent Alert International. Alle Rechte vorbehalten. Legale.

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